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Mail Theft on The Rise

Mail Theft on The Rise

Learn more about mail theft and follow the tips below to keep yours safe.

Mail theft is a criminal offense that involves the unauthorized act of stealing mail. Mail is wrongfully accessed, intercepted or removed from their intended recipients.

To combat mail theft, you can take several precautions:

1. Use a Locking Mailbox: Install a mailbox with a lock to prevent easy access to your mail by unauthorized individuals.

2. Collect Mail Promptly: Retrieve your mail as soon as possible after it’s delivered to minimize the time it spends unattended.

3. Opt-in for Informed Delivery: Sign up for USPS Informed Delivery to receive notifications and images of your incoming mail, helping you track what should arrive. Click here to learn how.

4. Hold Mail: If you’re away, request your mail to be held at the post office until your return.

5. Redirect Mail: If you move, make sure to update your address with the postal service to guarantee your mail is forwarded to your new address.

6. Shred Sensitive Mail: Shred documents with personal or financial information before disposing them.

7. Use Secure Drop Boxes: When sending important mail, use secure drop boxes at the post office rather than leaving it in your home mailbox.

8. Consider a P.O. Box: If possible, rent a P.O. Box for your mail to ensure its security.

9. Track Deliveries: Utilize tracking services to monitor the progress of packages and ensure their safe arrival.

10. Report Suspicious Activity: If you suspect mail theft, report it to your local post office and law enforcement.

Taking these steps can help minimize the risk of mail theft and protect your sensitive information. For more information, click here for tips and prevention from the United States Postal Inspection Service.

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Notice Of Jury Duty Scam

Notice Of Jury Duty Scam

Sheriff Scott Israel, Chief Judge Jack Tuter and Clerk of Courts Brenda Forman renew their warnings of an ongoing jury duty scam that has been reported in South Florida. The scam involves threats of fines and even jail time.

The U.S. Marshals also warned of a nationwide scam, saying that citizens in South Florida are among those who are being targeted.

Victims reportedly receive phone calls or emails threatening that they have missed jury service, Federal or State, and if they don’t comply with the caller’s requests, they could be fined or face jail time. In the calls or emails, the bogus caller may demand that you provide your personal or confidential information which could lead to identity theft or fraud.

The Miami U.S. Marshals Office said that they are “already aware of numerous individuals in the South Florida area who have been targeted by these jury scammers.””In one case,” the U.S. Marshals said, “the fraudster posed as a U.S. Marshal and stated a federal judge had issued an order to arrest the recipient of the phone call stating they had missed their date for jury duty. Luckily, the victim realized it was a scam and did not provide any personal information to the bogus caller.

“Anyone contacting you to demand a fine or threaten jail time is not connected to the Federal or State Court System nor a member of law enforcement. Federal and State courts normally conduct prospective juror business through the U.S. Postal Service, and any contact by real court officials will not include requests for Social Security numbers, credit card numbers, or any other personally identifiable information.

Members of the public are never contacted initially by email or phone for jury service. Prospective jurors first receive an official court mailing which may direct them to an official website or direct them to call an official juror call in phone number.

If you have received a phone call or email from someone claiming to be from any law enforcement agency and this person demands that you pay a fine, threatens you with jail time or requests your personal information or credit card number, try to get the caller’s number off the caller ID on your phone and write down any details the bogus caller might provide.

Report any calls you receive about this scam as follows:
For State jury duty contact the Broward Sheriff’s Office at (954) 831-8901.
For Federal jury duty, contact the U.S. Marshall’s office call (954) 356-7256

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house family

Seminario web gratuito sobre compra de vivienda - 18 de mayo

Seminario web gratuito sobre compra de vivienda

Más información

Detalles del seminario

¿Buscas comprar una casa nueva pero te sientes abrumado por el proceso? ¡No busques más! Nos complace invitarte a nuestro seminario web gratuito sobre compra de vivienda, donde aprenderás todo lo que necesitas saber, desde cómo desenvolverte en el mercado inmobiliario hasta cómo conseguir una hipoteca.

  • Cuando:
    Jueves, 18 de mayo de 2023
  • Dónde:
    Seminario web en línea

  • El seminario web comienza de 12:00 p. m. a 1:00 p. m. (hora del este).

scammer background image

Stay Alert: Protecting Your Financial Information from Phone Scams

Stay Alert: Protecting Your Financial Information from Phone Scams

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In the age of evolving scams, safeguarding your financial information is crucial. We want to raise awareness about a phone scam targeting individuals and provide essential tips to keep you safe.

Beware of Spoof Calls:
Fraudulent phone calls from scammers pretending to represent financial institutions are rising. They manipulate caller ID and trick unsuspecting individuals into revealing sensitive information like Secure Access Codes, Card Numbers, or PIN Numbers.

Take Action to Protect Yourself:
Follow these steps to stay safe:
1) Be skeptical: Never share personal or financial information in unsolicited calls. Legitimate institutions won’t ask for such details over the phone.
2) Verify the caller: Hang up if you suspect a fraudulent call. Use the official contact information to confirm their identity independently.
3) Contact your institution: If you encounter a suspicious call, contact them directly using verified contact details. Call us at 954.486.2728 to report incidents and seek guidance.
Spread awareness: Stay informed about phone scams and share knowledge with others to combat fraudulent activities.

We prioritize your financial safety. Stay cautious and vigilant when receiving unsolicited calls requesting sensitive information. Remember, we will never ask for your Secure Access Code, Card Number, or PIN Number over the phone. If you receive a suspicious call, contact us immediately at 954.486.2728. We can protect ourselves and others from phone scams and preserve our financial well-being.

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Seguridad Social y su jubilación - 4 de mayo

Seguridad Social y su jubilación

Más información

Detalles del seminario

La Seguridad Social probablemente será una parte importante de su futuro, independientemente de cuándo planee jubilarse. Pero, ¿conoce las normas que rigen la Seguridad Social?

Aquí tiene la oportunidad de asistir a un valioso seminario educativo sobre este importante tema, sin costo ni compromiso alguno:

  • ¿Cuáles son las normas para comenzar a recibir sus beneficios del Seguro Social?
  • ¿Cómo coordinan los cónyuges sus prestaciones?
  • ¿Existen otras rutas que podrían aumentar potencialmente tus beneficios?
  • ¿Cómo decides dónde encaja la Seguridad Social dentro de tus planes de jubilación?

  • Cuando:
    Jueves, 4 de mayo de 2023
  • Dónde:
    Sede central de BrightStar Credit Union


    5901 Círculo del Lago


    Sunrise, FL 33313
  • El seminario comienza de 6:00 PM a 7:00 PM (hora del este).


two happy seniors using laptop

El regreso de la inversión conservadora - 26 de enero

El regreso de la inversión conservadora

Más información

Detalles del seminario

En este seminario, aprenderá cómo las inversiones conservadoras, como los certificados de depósito y las anualidades, pueden ayudar en su plan financiero.

Objetivos del seminario:

  • ¿Cómo pueden las inversiones conservadoras ayudarle a afrontar los riesgos económicos actuales?
  • ¿Cuáles son las diferencias entre los certificados de depósito (CD) y las anualidades?
  • ¿Cuáles son los diferentes tipos de anualidades?
  • ¿Cómo puedes decidir qué inversión conservadora es la adecuada para ti?

  • Cuando:
    Jueves, 26 de enero de 2023
  • Dónde:
    Sede central de BrightStar Credit Union


    5901 Círculo del Lago


    Sunrise, FL 33313
  • El seminario comienza de 6:00 PM a 7:00 PM (hora del este).


two seniors sitting together

Seguridad Social y su jubilación - Octubre 20

Seguridad Social y su jubilación

Más información

Detalles del seminario

La Seguridad Social probablemente será una parte importante de su futuro, independientemente de cuándo planee jubilarse. Pero, ¿conoce las normas que rigen la Seguridad Social?

Aquí tiene la oportunidad de asistir a un valioso seminario educativo sobre este importante tema, sin costo ni compromiso alguno:

  • ¿Cuáles son las normas para comenzar a recibir sus beneficios del Seguro Social?
  • ¿Cómo coordinan los cónyuges sus prestaciones?
  • ¿Existen otras rutas que podrían aumentar potencialmente tus beneficios?
  • ¿Cómo decides dónde encaja la Seguridad Social dentro de tus planes de jubilación?

  • Cuando:
    Jueves, 20 de octubre de 2022
  • Dónde:
    Sede central de BrightStar Credit Union


    5901 Círculo del Lago


    Sunrise, FL 33313
  • El seminario comienza de 6:00 PM a 7:00 PM (hora del este).


Aprenda cuándo y dónde utilizar el crédito

Aprenda cuándo y dónde utilizar el crédito

The financial world can be difficult to navigate without background knowledge of the many aids available to consumers. For this reason, many young bankers steer clear of credit, but building and using credit is nothing to shy away from. All it takes to secure a healthy relationship with credit is an understanding of what it is and a general understanding of when it is best to use it in place of debit or cash.
To put it simply, credit cards offer a small loan to the cardholder for whatever expenses they deem appropriate. Every loan has interest, including credit cards. This may make using this product less appealing to this who are trying to avoid getting into debt at the hands of high interest.
Credit cards are not a bad thing, but they should not be used without rhyme or reason in order to build up a good credit score.

Why should I use credit?

  • When making transactions that put a hold on the card, such as renting a hotel room or car.

Using credit in this situation allows you to have a form of payment for the rental without the risk of receiving a nonsufficient funds fee.

  • To make use of rewards offered by the institution, such as cash back or benefits on purchases such as gas.

Members with these types of rewards will benefit from these features, so it is in their best interest to use their credit card. BrightStar credit cards come with the added benefits of NortonLifeLockTM Identity Theft Protection, travel benefits, accident insurance, auto rental, and luggage insurance at no extra cost.

Why should I use debit?

  • To avoid debt or to stay within a budget.

It is important to be aware of how much money is available to you in order to avoid receiving an overdraft fee from the institution and possibly even the vendor, but keeping a budget with a debit card is much easier and doesn’t allow for the impulse to spend.

  • When purchasing from a small business.

It is likely that small businesses must pay to process transactions made with a credit card, often the reason as to why there is a minimum amount set for those purchasing with credit, so using a debit card will end up making transactions easier for both parties.

In the end, it is your decision on whether or not to use credit or debit in a given situation. A good rule of thumb is to have both a debit and credit card on hand to be prepared for whatever financial decisions may take place throughout your day.

spoof call

Spoof Calls Alert

Spoof Alert

Please beware of spoof calls asking for your Secure Access Code, Card Number or PIN Number over the phone. If you receive a call from anyone asking for this information, please call us at 954.486.2728. Your financial safety remains our priority.

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Disaster preparedness checklist with supplies in the background

6 maneras de prepararse para la temporada de huracanes

6 maneras de prepararse para la temporada de huracanes

Hurricane season lasts from June 1 to November 30, but for Floridians it seems to last the whole year. Even so, it is important to review hurricane preparedness as we progress further into the season. To do that, here’s a 6 step guide on how to ensure that you and your loved ones are prepared in the case on an emergency.

1. Hold a family meeting.

In the case of an emergency, it is important that every member of the home is informed of procedures that will take place if/ when a hurricane makes landfall. These procedures can range from boarding up windows, preparing sand bags, or even if evacuation will be necessary. Reminding children of emergency contacts in the case of separation is a good course of action in these meetings as well.

2. Make a plan to protect valuables.

Whether ‘valuables’ includes antiquities, vehicles, or technology, it’s important to make plans to ensure that these items are not damaged. This can be unplugging devices so that the battery isn’t ruined by a power outage or deciding where to store an automobile, boat, or RV. Protecting valuables from a possible storm will make recuperating from any destruction that much easier.

3. Gather needed supplies.

Every home has different needs; where a neighbor might need baby formula, you may need prescription medication. Make sure to stock up on water, first-aid supplies, any prescription medication, and non-perishable foods. Collecting sand for sand bags or wood for boarding up windows may be necessary for your home, but that is for each individual to decide. Determine needed supplies; avoid stockpiling supplies that won’t be necessary in your home to avoid spending extra money.

4. Prepare any important documents.

This step is especially important for those who are disabled or have loved ones who may need assistance. Prepare a list with people that you can count on to help before, during, or after an emergency including these individuals’ contact information. A list containing health information, including doctors, insurance policy numbers, current medications, medical conditions, allergies, etc., is essential for those who are disabled or dependent on electricity for medical needs.

5. Have a first-aid kit on hand.

Though every home should have a well-equipped first-aid kit year round, hurricane season is the perfect time to check the condition of the equipment, replace any expired equipment, or even build a proper first aid kit. Essentials to have in a first-aid kit include, but are not limited to:

  • Sterile adhesive bandages (in assorted sizes)
  • Sterile gauze pads
  • Scissors
  • Tweezers
  • Antiseptic
  • Thermometer
  • Cleansing agent/ soap
  • Latex gloves

It is also important to note that first-aid kits should include any prescription medication or emergency medication that someone in the home may need. Devices such as inhalers, for example, should be refilled in the case of an emergency in the home.

6. Understand how a hurricane may affect your home.

Knowing in what ways a hurricane may affect you and/ or your home is one of the most important steps to being prepared for a hurricane. Those with special circumstances, such as those with disabilities, elderly, children, and animals in the home should go to their local government’s hurricane preparedness websites and see any extra preparations that should be made to ensure proper safety procedures are followed.
Floridians are no strangers to major storms such as hurricanes, but these storms can always cause a fright. Before anything else, it is important to stay calm and collected when faced with the unknown of what these natural disasters may bring. After all, these storms may end up being a rainy day spent inside.