{"id":362,"date":"2016-08-18T20:07:37","date_gmt":"2016-08-18T20:07:37","guid":{"rendered":"http:\/\/192.185.79.221\/~bscu\/?page_id=362"},"modified":"2025-03-06T10:58:21","modified_gmt":"2025-03-06T15:58:21","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/demo2.mybscu.org\/es\/contact-us\/","title":{"rendered":"Cont\u00e1ctenos"},"content":{"rendered":"<section data-parent=\"true\" class=\"vc_section style-color-xsdn-bg row-container with-parallax\" id=\"section-unique-0\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/demo2.mybscu.org\/wp-content\/uploads\/2024\/09\/Website-Slider-2024-3.jpg);background-repeat: no-repeat;background-position: center top;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row no-top-padding no-bottom-padding no-h-padding full-width row-parent\"><div data-parent=\"true\" class=\"vc_row vc_custom_1741276700478 row-container has-dividers\" style=\"padding-top: 100px ;padding-bottom: 100px ;\" id=\"row-unique-0\"><div class=\"uncode-divider-wrap uncode-divider-wrap-bottom z_index_0\" style=\"height: 50px;\" data-height=\"50\" data-unit=\"px\"><svg version=\"1.1\" class=\"uncode-row-divider uncode-row-divider-gradient\" x=\"0px\" y=\"0px\" width=\"240px\" height=\"24px\" viewbox=\"0 0 240 24\" enable-background=\"new 0 0 240 24\" xml:space=\"preserve\" preserveaspectratio=\"none\">\n\t\t<lineargradient id=\"svg-gradient-168737\" gradientunits=\"userSpaceOnUse\" x1=\"119.9995\" y1=\"0\" x2=\"119.9995\" y2=\"24.0005\">\n\t\t\t<stop  offset=\"0\" style=\"stop-color:#ffffff;stop-opacity:0\"\/>\n\t\t\t<stop  offset=\"1\" style=\"stop-color:#ffffff\"\/>\n\t\t<\/lineargradient>\n\t\t<path fill=\"url(#svg-gradient-168737)\" d=\"M240,24V0H0v24H240z\"\/>\n\t\t<\/svg><\/div><div class=\"row unequal limit-width row-parent\" data-height-ratio=\"25\" data-minheight=\"150\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_left align_left_tablet align_left_mobile column_parent col-lg-6 col-sm-100 no-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  vc_custom_1726001197850 no-block-padding\" style=\"padding-top: 20px ;padding-bottom: 20px ;\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2 font-weight-600 text-color-xsdn-color\" ><span>Centro de Servicio al Miembro<\/span><\/h2><div><p>Su apoyo especializado para todas sus necesidades bancarias.<\/p>\n<\/div><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-6 col-sm-clear single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><script id=\"script-section-unique-0\" data-section=\"script-section-unique-0\" type=\"text\/javascript\">UNCODE.initSection(document.getElementById(\"section-unique-0\"));<\/script><\/div><\/section><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg vc_custom_1726064528530 row-container onepage-section\" data-label=\"start\" data-name=\"start\" style=\"padding-top: 20px ;\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" >\n\t<div class=\"wpb_raw_code wpb_content_element wpb_raw_html\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"faq-container\">\n    <h2 class=\"faq-title\">Preguntas frecuentes<\/h2>\n    <div class=\"faq-search\">\n        <input type=\"text\" id=\"faq-search-input\" placeholder=\"Buscar preguntas frecuentes...\">\n    <\/div>\n    <div class=\"faq-list\">\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfD\u00f3nde puedo encontrar formularios bancarios espec\u00edficos?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Puedes encontrar y descargar todos los formularios de membres\u00eda que necesitas visitando nuestra p\u00e1gina web. <a target=\"_blank\" href=\"\/es\/applications-and-forms\/\"><b>Formularios de membres\u00eda<\/b><\/a> p\u00e1gina.<\/p>\n               \n            <\/div>\n        <\/div>\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfC\u00f3mo puedo localizar una sucursal o una sucursal compartida?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Para encontrar una sucursal o una sucursal compartida cerca de usted, visite nuestro sitio web. <a target=\"_blank\" href=\"\/es\/locations\/\"><b>P\u00e1gina de ubicaciones<\/b><\/a> para un mapa y directorio interactivo.<\/p>\n                \n            <\/div>\n        <\/div>\n    \n\n        \n                <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfC\u00f3mo me inscribo en la banca en l\u00ednea?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Puedes inscribirte f\u00e1cilmente en nuestra banca online visitando nuestra p\u00e1gina web. <a target=\"_blank\" href=\"\/es\/enroll\/\"><b>P\u00e1gina de inscripci\u00f3n a la banca en l\u00ednea<\/b><\/a> y siguiendo los pasos indicados.<\/p>\n            <\/div>\n        <\/div>\n        \n                        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfC\u00f3mo puedo desbloquear mi cuenta bancaria en l\u00ednea?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Para ahorrar tiempo, utilice nuestro <a target=\"_blank\" href=\"https:\/\/olb.bscu.org\/bscu\/sdk\/AccountRecovery\"><b>herramienta de desbloqueo de autoservicio<\/b><\/a> para desbloquear su cuenta bancaria en l\u00ednea de forma r\u00e1pida y segura.<\/p>\n            <\/div>\n        <\/div>\n\n                        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfC\u00f3mo puedo restablecer mi nombre de usuario de banca en l\u00ednea?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Puedes restablecer tu nombre de usuario de banca en l\u00ednea mediante <a target=\"_blank\" href=\"https:\/\/olb.bscu.org\/bscu\/sdk\/AccountRecovery\"><b>haciendo clic aqu\u00ed<\/b><\/a> y siguiendo las instrucciones.<\/p>\n            <\/div>\n        <\/div>\n                                <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfC\u00f3mo puedo restablecer mi contrase\u00f1a de banca en l\u00ednea?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Para restablecer tu contrase\u00f1a, simplemente <a target=\"_blank\" href=\"https:\/\/olb.bscu.org\/bscu\/uux.aspx?#\/login\/resetPasswordUsername\"><b>haga clic aqu\u00ed<\/b><\/a> y siga los pasos.<\/p>\n            <\/div>\n        <\/div>\n        \n                <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfQu\u00e9 debo hacer si pierdo mi tarjeta de cr\u00e9dito, me la roban o queda comprometida?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Si pierde su tarjeta de cr\u00e9dito, se la roban o se ve comprometida, llame <b>866-616-3398<\/b>Si te encuentras fuera del pa\u00eds, llama <b>727-299-2449<\/b>.<\/p>            \n            <\/div>\n        <\/div>\n        \n                        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfQu\u00e9 debo hacer si pierdo mi tarjeta de d\u00e9bito, me la roban o queda comprometida?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Si pierde su tarjeta de d\u00e9bito, se la roban o se ve comprometida, llame al <b>888-266-0464<\/b> Denunciarlo inmediatamente.<\/p>            \n            <\/div>\n        <\/div>\n        \n                                <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                \u00bfC\u00f3mo puedo contactar con el Centro de Atenci\u00f3n al Cliente?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>Puede comunicarse con nuestro Centro de Atenci\u00f3n al Cliente en <b>954-486-BSCU (2728)<\/b> o llamando gratis al <b>800-637-BSCU (2728)<\/b>.<\/p>            \n            <\/div>\n        <\/div>\n\n                                <div class=\"faq-item\">\n            <button class=\"faq-question\">\n                Otras consultas\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\u00bfNo encuentras la respuesta correcta? Env\u00edanos un <a target=\"_blank\" href=\"https:\/\/www.bscu.org\/forms\/eforms\/contact-us-online\/111\/\"><b>solicitud de contacto<\/b><\/a>y le ayudaremos m\u00e1s.<\/p>            \n            <\/div>\n        <\/div>\n        \n        <!-- Add more FAQ items here following the same structure -->\n    <\/div>\n<\/div>\n\n\n\n<style>\n:root {\n    --primary-color: #0066cc;\n    --secondary-color: #f8f9fa;\n    --text-color: #333;\n    --border-color: #e0e0e0;\n    --hover-color: #e8e8e8;\n    --transition-speed: 0.3s;\n}\n\n.faq-container {\n    margin: 0 auto;\n    color: var(--text-color);\n    padding: 20px;\n}\n\n.faq-title {\n    text-align: center;\n    color: var(--primary-color);\n    margin-bottom: 30px;\n    font-size: 2.5em;\n}\n\n.faq-search {\n    margin-bottom: 30px;\n}\n\n#faq-search-input {\n    width: 100%;\n    padding: 12px 20px;\n    font-size: 16px;\n    border: 2px solid var(--border-color);\n    border-radius: 25px;\n    transition: border-color var(--transition-speed) ease;\n}\n\n#faq-search-input:focus {\n    outline: none;\n    border-color: var(--primary-color);\n}\n\n.faq-list {\n    display: flex;\n    flex-direction: column;\n    gap: 20px;\n}\n\n.faq-item {\n    border: 1px solid var(--border-color);\n    border-radius: 8px;\n    overflow: hidden;\n    transition: box-shadow var(--transition-speed) ease;\n}\n\n.faq-item:hover {\n    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.1);\n}\n\n.faq-question {\n    width: 100%;\n    text-align: left;\n    padding: 20px;\n    background-color: var(--secondary-color);\n    border: none;\n    cursor: pointer;\n    font-weight: bold;\n    font-size: 18px;\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n    transition: background-color var(--transition-speed) ease;\n}\n\n.faq-icon {\n    width: 20px;\n    height: 20px;\n    position: relative;\n    flex-shrink: 0; 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Frequently Asked Questions Where can I find specific banking forms? [...]","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":4,"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/pages\/362\/revisions"}],"predecessor-version":[{"id":17304,"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/pages\/362\/revisions\/17304"}],"wp:attachment":[{"href":"https:\/\/demo2.mybscu.org\/es\/wp-json\/wp\/v2\/media?parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}